In-State

Live Scan Instructions for Obtaining a Criminal Background Check (CBC):

You can only use the “In-state/LiveScan” process if you are physically present in North Carolina (and your chosen law enforcement agency in NC uses LiveScan).

Note: If you are using a private entity, such as Identogo or the UPS Store, you must use the Out-of-State instructions, in NC.

Step 1:
After submission of a new or reinstatement application for licensure, your Licensee Gateway home page will have an icon in the top green menu bar, that says “CBC LiveScan.” Click on this icon to begin filling out the LiveScan application that will generate the forms which you will bring to your chosen law enforcement agency, and ultimately submit to our agency.

Step 2:
After completing the CBC LiveScan online application noted in step 1, you will receive an email to the email address you have on file with us (check spam/junk if necessary.) Print and sign the attached forms found in the email you receive. The forms include the Electronic Fingerprint Submission Release of Information and Applicant Information Form. DO NOT UPLOAD THE UNSIGNED FORMS TO YOUR CHECKLIST. They are for you to bring with you to your LiveScan fingerprinting appointment. [You will scan & upload the signed release form AFTER you have your fingerprints taken, and the law enforcement agent signs and dates the release.]

Step 3:
Take both of your printed and signed Live Scan forms noted above to your NC Sheriff or NC Police Department, that you have verified offers Live Scan fingerprinting. Click here for a few resources we’ve compiled.  The law enforcement personnel will obtain and transmit your fingerprints via Live Scan directly to the NCSBI (North Carolina State Bureau of Investigations) and FBI (Federal Bureau of Investigations) and they should sign, date, and checked the attestation on the Electronic Fingerprint Submission Release of Information form that you bring them.

Note: If the law enforcement agency (LEA) does not see the NCBDN under their picklist on their Live Scan device they should be able to type it in manually; the NCBDN is listed as number 154. As long as the LEA taking the fingerprints includes the ORI# (aka OCA) on the card, which is NCBDN0000 for our board, the SBI/FBI should be able to process on their end. If problems finding the NCBDN persist, and the LEA needs assistance with this, please have them contact Cindy Coats at 919-582-8661.

Step 4:
Scan/upload, email, fax, or mail your dually signed Electronic Fingerprint Submission Release of Information form, after Live Scan is complete. We will not be able to process your results without the signed form.

Timing & Important Note

Results of your Background Check cannot be processed until the Electronic Fingerprint Submission Release of Information form is received by the Board office and you have paid all fees.

Please plan on results taking 3 to 5 weeks from the time you have the fingerprints taken. The NCBDN office will NOT have any update on your application during this time as the process is in the hands of the SBI. Once results are received by our office, we will process them as expeditiously as possible and you will receive an email from the Gateway system when your application has been approved.